Nucleus Research | Return On Investment (ROI) http://nucleusresearch.com We help our clients build the ROI business case for technology. Fri, 28 Aug 2015 17:38:04 +0000 en-US hourly 1 p150 – Anatomy of a decision – Ultimate Software UltiPro http://nucleusresearch.com/download/p150-anatomy-of-a-decision-ultimate-software-ultipro/ http://nucleusresearch.com/download/p150-anatomy-of-a-decision-ultimate-software-ultipro/#comments Fri, 28 Aug 2015 17:35:37 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8472 The post p150 – Anatomy of a decision – Ultimate Software UltiPro appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p150 – Anatomy of a decision – Ultimate Software UltiPro appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p150-anatomy-of-a-decision-ultimate-software-ultipro/feed/ 0
p148 – TalentWise integrates with MyPayrollHR http://nucleusresearch.com/download/p148-talentwise-integrates-with-mypayrollhr/ http://nucleusresearch.com/download/p148-talentwise-integrates-with-mypayrollhr/#comments Tue, 25 Aug 2015 17:18:01 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8469 The post p148 – TalentWise integrates with MyPayrollHR appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p148 – TalentWise integrates with MyPayrollHR appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p148-talentwise-integrates-with-mypayrollhr/feed/ 0
The Real Lesson from Ashley Madison: Don’t Cheat on Your Security http://nucleusresearch.com/the-real-lesson-from-ashley-madison-dont-cheat-on-your-security/ http://nucleusresearch.com/the-real-lesson-from-ashley-madison-dont-cheat-on-your-security/#comments Mon, 24 Aug 2015 19:55:50 +0000 http://nucleusresearch.com/?p=8463 “Anything you say can and will be used against you.” It’s a familiar phrase we often here on police dramas....

The post The Real Lesson from Ashley Madison: Don’t Cheat on Your Security appeared first on Nucleus Research | Return On Investment (ROI).

]]>
“Anything you say can and will be used against you.” It’s a familiar phrase we often here on police dramas. It’s also the best advice I’ve heard yet concerning data on the Internet. We’ve seen large businesses from TJ Maxx and Target to JP Morgan Chase and Anthem suffer massive data breaches. Even the US government can’t adequately protect its data, fighting WikiLeaks.

And yet we all seem shocked when a website that facilitates extramarital affairs gets hacked. Let’s be clear. Ashley Madison was a tempting target with its ‘affair guarantee.’ Which implies your information will be kept secret. Even as of today (Monday, August 24, 2015), the site still claims “100% Discreet Service” on its homepage, next to an icon boasting a “Trusted Security Award.” No details on what the award is, however.

This is not a discussion about morality or the salacious details of prominent figures with an Ashley Madison account. It’s about security and protecting sensitive data. The fact that hackers got credit card details from major retailers, sensitive healthcare information from insurance companies and even highly confidential government secrets was not enough to sound the alarms. It’s interesting that Ashley Madison is the wakeup call.

So what can we learn?

It’s like my PR team tells me (constantly): “Nothing is off the record. If you say it, expect it to be published.” That’s a great way to view your data too. Hackers only get better with time and as the steady stream of high profile data breaches demonstrate, industry is struggling to keep apace. In fact The Impact Team, the hackers responsible for the Ashley Madison breach, claim it was easy and state that the business had little security in place.

The lesson is that nothing on the Internet is 100 percent secure. If someone wants to access to it badly enough, they’ll find a way. It’s not that different from home security. We put locks on doors, knowing that if someone really wants to break in, they can. The point is to make it difficult enough that it is no longer worth the effort to break in. Internet security is similar. We can hide information, making it more challenging to access and hopefully provide enough of a deterrent that hackers won’t even bother.

Even as new technologies emerge, hackers will find a by-pass. Think back to home security. Add video cameras and a security system to the locks on the door and you are more secure. And yet burglars can still find a way in if the incentive is high enough. Again, it’s the strategy of making it so difficult that a burglar – or hacker –will simply move on to the next target.

Which brings us to the next point. Don’t make yourself a target! Knowing that security measures are never fail-proof, the best way to protect your data is to not call attention to it in the first place. Ashley Madison was tempting, though not likely as lucrative as other businesses.

Of course any business that collects sensitive customer data will always be a target. They should avoid bold security claims and focus on the best possible deterrents to keep would-be hackers away. They should also have a contingency plan in place for when they do get hacked. Getting caught by surprise is no longer a valid excuse. In today’s proliferating security race, the only constant is that getting hacked at any time is a real and very probable outcome.

The post The Real Lesson from Ashley Madison: Don’t Cheat on Your Security appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/the-real-lesson-from-ashley-madison-dont-cheat-on-your-security/feed/ 0
p146 – SugarCRM ROI case study – BancVue http://nucleusresearch.com/download/p146-sugarcrm-roi-case-study-bancvue/ http://nucleusresearch.com/download/p146-sugarcrm-roi-case-study-bancvue/#comments Mon, 24 Aug 2015 17:01:16 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8457 The post p146 – SugarCRM ROI case study – BancVue appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p146 – SugarCRM ROI case study – BancVue appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p146-sugarcrm-roi-case-study-bancvue/feed/ 0
p147 – Via Science elevates big data from its most difficult challenges http://nucleusresearch.com/download/p147-via-science-elevates-big-data-from-its-most-difficult-challenges/ http://nucleusresearch.com/download/p147-via-science-elevates-big-data-from-its-most-difficult-challenges/#comments Mon, 24 Aug 2015 16:58:57 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8454 The post p147 – Via Science elevates big data from its most difficult challenges appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p147 – Via Science elevates big data from its most difficult challenges appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p147-via-science-elevates-big-data-from-its-most-difficult-challenges/feed/ 0
p145 – Host Analytics drives financial advancement for customers http://nucleusresearch.com/download/p145-host-analytics-drives-financial-advancement-for-customers/ http://nucleusresearch.com/download/p145-host-analytics-drives-financial-advancement-for-customers/#comments Mon, 24 Aug 2015 16:57:01 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8451 The post p145 – Host Analytics drives financial advancement for customers appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p145 – Host Analytics drives financial advancement for customers appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p145-host-analytics-drives-financial-advancement-for-customers/feed/ 0
p144 – SAP SuccessFactors intelligent services http://nucleusresearch.com/download/p144-sap-successfactors-intelligent-services/ http://nucleusresearch.com/download/p144-sap-successfactors-intelligent-services/#comments Mon, 24 Aug 2015 16:55:12 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8448 The post p144 – SAP SuccessFactors intelligent services appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p144 – SAP SuccessFactors intelligent services appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p144-sap-successfactors-intelligent-services/feed/ 0
p143 – Understanding Watson Analytics http://nucleusresearch.com/download/p143-understanding-watson-analytics/ http://nucleusresearch.com/download/p143-understanding-watson-analytics/#comments Mon, 24 Aug 2015 16:52:59 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8445 The post p143 – Understanding Watson Analytics appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p143 – Understanding Watson Analytics appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p143-understanding-watson-analytics/feed/ 0
p142 – Infor to acquire GT Nexus http://nucleusresearch.com/download/p142-infor-to-acquire-gt-nexus/ http://nucleusresearch.com/download/p142-infor-to-acquire-gt-nexus/#comments Mon, 24 Aug 2015 16:50:55 +0000 http://nucleusresearch.com/?post_type=wpdmpro&p=8442 The post p142 – Infor to acquire GT Nexus appeared first on Nucleus Research | Return On Investment (ROI).

]]>
The post p142 – Infor to acquire GT Nexus appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/download/p142-infor-to-acquire-gt-nexus/feed/ 0
With Alphabet Parent Company, Google Tries to Shift from “ADD” to ABC http://nucleusresearch.com/with-alphabet-parent-company-google-tries-to-shift-from-add-to-abc/ http://nucleusresearch.com/with-alphabet-parent-company-google-tries-to-shift-from-add-to-abc/#comments Tue, 11 Aug 2015 18:44:12 +0000 http://nucleusresearch.com/?p=8428 Google has been an incubator for clever ideas for many years. A better search engine soon led to innovative advertising,...

The post With Alphabet Parent Company, Google Tries to Shift from “ADD” to ABC appeared first on Nucleus Research | Return On Investment (ROI).

]]>
Google has been an incubator for clever ideas for many years. A better search engine soon led to innovative advertising, new business applications and email. Then the company got really ambitious with Android, self-driving cars, glucose detecting contact lenses, remote home thermostats, virtual reality devices, hover boards, an elevator to space and teleportation technology. Is your head spinning yet?

F is for Focus

Nucleus Research has long noted that Google suffers from Attention Deficit Disorder. The whiz kids come up with a very good idea, get the project going then seem to get distracted by the next big concept. The promising product flounders. Case in point, Google Apps. There was no shortage of people seeking an alternative to Microsoft Office. In fact, there was tremendous enthusiasm around Google Apps when it first launched. Sadly, early users quickly realized that Google Apps was pushed dawn in priority as the company gravitated to a shinier, new project. Google Glass is an even better example.

E is for Execution, Not Entrepreneurism

While Google officially says it is still developing Google Glass, with space elevators, cancer drugs and robots in the works, how can we expect the ADD company to focus on it? You can’t knock Google for entrepreneurialism. In fact, the company is too entrepreneurial, always launching new concepts and even wildly jumping into diverse new markets. That wouldn’t be a bad thing if Google finished what it started. All companies cut bait on projects that don’t show enough ROI, but Google passes on some of the most promising R&D investments in the industry. Anyone using Google+?

Back to ABC?

At face value, reorganizing the company is a step in the right direction. Google will now be part of Alphabet, with a new CEO tasked to keep the company focused on its core Internet business. Which in turn allows co-founders Larry Page and Sergey Brin to continue their quest for the next outrageous big idea. The real challenge is to transform Google’s culture from its top-heavy focus on ideation and bold concepts to one that fully develops those big ideas and takes them across the commercial finish line. I for one think Google has tremendous untapped potential in simply finishing what they’ve started. Time will tell.

The post With Alphabet Parent Company, Google Tries to Shift from “ADD” to ABC appeared first on Nucleus Research | Return On Investment (ROI).

]]>
http://nucleusresearch.com/with-alphabet-parent-company-google-tries-to-shift-from-add-to-abc/feed/ 0