Operations
Understanding what your IT infrastructure supports and what's coming down the road can help you work with IT to prioritize projects and ensure you're following best practices. Nucleus case studies and other research can help you benchmark and reality check current systems and reporting practices and identify areas for improvement.
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Market Watch: 2012 Week 4
Notes and Reports
January 2012 - Report M11
With the National Retail Federation’s 101st Annual Convention & EXPO taking place January 15-18, 2012, Nucleus’s take on notable recent vendor ... more details»
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Scheduling for outcomes with Reflexis
Notes and Reports
January 2012 - Report M3
Reflexis provides workforce management applications and specializes in the retail industry. Nucleus examined the company’s scheduling capabiliti... more details»
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Content management pays back $6.12 for every dollar spent
Notes and Reports
January 2012 - Report M2
Companies continue to invest in Electronic Content Management (ECM) and search technologies to reduce costs and increase productivity. Analysis of... more details»
A closer look at Newsgator
Notes and Reports
January 2012 - Report M4
As companies explore the options to support social collaboration and networking for employees, they must balance the productivity benefits of socia... more details»
Benefit Case Study: Datawatch
StonehamBank
ROI Case Studies
December 2011 - Report L125
StonehamBank uses Datawatch Monarch Report Analytics to extract and combine data from its customer information system and other data sources. In e... more details»
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ROI Case Study: Microsoft Office 365
Naumac
ROI Case Studies
December 2011 - Report L123
Naumac moved its contractors and consultants to Office 365 so they could have more professional and consistent tools for electronic communication a... more details»
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ROI Case Study: Microsoft Office 365
D7 Consulting
ROI Case Studies
December 2011 - Report L124
D7 Consulting deployed Microsoft Office 365 to improve the reliability of e-mail messaging and enable employees to share and collaborate on documen... more details»
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Analytics pays back $10.66 for every dollar spent
Notes and Reports
December 2011 - Report L122
A recent examination of Nucleus Research ROI case studies found organizations earn an average of $10.66 for every dollar spent on deployments of an... more details»
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CRM pays back $5.60 for every dollar spent
Notes and Reports
November 2011 - Report L120
Companies continue to invest in Customer Relationship Management to reduce costs and increase revenues − and with good reason. Analysis of recen... more details»
Technology Value Matrix 2H11: Workforce Management
Second Half - 2011
Notes and Reports
November 2011 - Report L109
Organizations continue to invest in workforce management (WFM) in order to reduce and control their largest operating expense: labor costs. The Te... more details»
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