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Sales executives can use this research to gain key insights and best practices on existing and emerging technologies that support improved user adoption and sales performance. Coverage includes sales force automation, tools for sales and marketing collaboration, best practices for sales-focused dashboarding and reporting, the effective use of social networking to improve sales results, pricing support technologies and strategies, and how other technologies can be leveraged for greater sales opportunities.

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Extending the value of Microsoft SharePoint Portal Server with SAVO

Notes and Reports
January 2010 - Report J79
Although many companies have deployed Microsoft SharePoint Portal Server to share content, lack of structure and CRM-specific functionality have li... more details»
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Nucleus Top Ten Predictions for 2010

Notes and Reports
December 2009 - Report J91
The cloud continues to drive both rapid ROI and new ISV business models. Beyond the cloud, expect 2010 to bring greater use of analytics, automati... more details»
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ROI Case Study: Salesforce.com

Dr Pepper Snapple Group

ROI Case Studies
September 2009 - Report J66
Dr Pepper Snapple Group deployed Salesforce.com to replace an aging contact management system and custom spreadsheets, dramatically increasing mana... more details»
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ROI Case Study: SAVO

Aspect

ROI Case Studies
August 2009 - Report J80
Aspect used SAVO to improve sales readiness for both its internal sales team and its channel partners, driving greater internal sales and sales sup... more details»
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ROI Case Study: Microsoft Dynamics CRM

ISS Worldwide

ROI Case Studies
August 2009 - Report J64
2009 ROI AWARD WINNER! ISS Worldwide deployed Microsoft Dynamics CRM to streamline its CRM operations, increasing customer retention and cross sel... more details»
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Microsoft Dynamics CRM ROI financial modeling tool

ROI Tools
June 2009 - Report J55
This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics CRM. It is designed to help you build a business case a... more details»
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Achieving value with Microsoft Dynamics CRM

Notes and Reports
June 2009 - Report J56
Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales pro... more details»
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Microsoft Dynamics SL ROI financial modeling tool

ROI Tools
May 2009 - Report J27
This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics SL. It is designed to help you build a business case an... more details»
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Microsoft Dynamics NAV ROI financial modeling tool

ROI Tools
May 2009 - Report J28
This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics NAV. It is designed to help you build a business case a... more details»
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Microsoft FAST ROI financial modeling tool

ROI Tools
May 2009 - Report J7
Microsoft FAST provides enterprise-class search capabilities for both internal and customer-facing applications. Nucleus analysts found companies ... more details»
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Knowledge Center

Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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