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Sales executives can use this research to gain key insights and best practices on existing and emerging technologies that support improved user adoption and sales performance. Coverage includes sales force automation, tools for sales and marketing collaboration, best practices for sales-focused dashboarding and reporting, the effective use of social networking to improve sales results, pricing support technologies and strategies, and how other technologies can be leveraged for greater sales opportunities.

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Salesforce.com announces Chatter Messenger

Notes and Reports
May 2012 - Report M47
Salesforce.com announced Chatter Messenger, giving users real-time presence monitoring and instant messaging capabilities. Coming in the Summer 12... more details»
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Technology Value Matrix First Half 2012: CRM

First Half - 2012

Notes and Reports
May 2012 - Report M39
Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas ... more details»
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The big returns from big data

Notes and Reports
April 2012 - Report M20
Nucleus found organizations can earn an incremental ROI of 241 percent by using Big Data capabilities to examine large and complex data sets. One ... more details»
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The stages of an Analytic Enterprise

Notes and Reports
April 2012 - Report M17
In its extensive look at business intelligence (BI), performance management (PM), predictive analytics, and supporting data-management technologies... more details»
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Marketing drives CRM ROI

Notes and Reports
April 2012 - Report M22
Nucleus found marketing automation drives a 14.5 percent increase in sales productivity and a 12.2 percent reduction in marketing overhead. Howeve... more details»
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Nucleus Research Standard ROI Tool

ROI Tools
April 2012 - Report
UPDATED April 2012 Over 5.7 Million downloads since first published This is an entirely new financial analysis tool with a streamlined format a... more details»
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Nucleus Research On premise vs On demand TCO tool

ROI Tools
April 2012 - Report
This tool helps you answer the question: does an on-demand solution deliver a lower TCO than an on-premise solution? NOTE: End-user organizati... more details»
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The benefits of Xactly

Notes and Reports
April 2012 - Report M30
Xactly sales compensation automation helps sales managers plan and execute effective sales compensation strategies. Nucleus found benefits from Xa... more details»
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Microsoft Convergence 2012

Notes and Reports
March 2012 - Report M28
Microsoft has made big steps in the past year to make its Dynamics business applications easier to use and more attractive to adopt, including mobi... more details»
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The new Infor

Notes and Reports
March 2012 - Report M25
With its announcement of Inforce Everywhere, Infor embraces the cloud and goes beyond the marketing to show a new business model for Infor. Althoug... more details»
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Knowledge Center

Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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