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In services organizations, IT must deliver and support the adoption of technology that maximize end user productivity while effectively managing cost and risk. Nucleus Research clients in the services sector take advantage of Nucleus's real-world investigative approach and ongoing coverage of the adoption and value of emerging technologies. Practical support and advice helps them justify investments and manage projects across the technology life cycle.

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ROI Case Study: BlackLine Systems

Cox Communications

ROI Case Studies
July 2008 - Report I80
Cox Communications used BlackLine Systems’s Account Reconciliation and Task Management modules to automate key financial close processes, reduce ... more details»
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ROI Evaluation Report: Cisco Catalyst Fixed Configuration Switches

Notes and Reports
July 2008 - Report I84
Because of their flexibility Cisco Catalyst Fixed Configuration switches enable companies to improve network uptime, increase productivity, reduce ... more details»
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ROI Evaluation Report: RepliWeb Deployment

Notes and Reports
July 2008 - Report I53
Companies use RepliWeb Deployment to cost effectively distribute large, dynamic, and complex volumes of content or code across their enterprises, i... more details»
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ROI Case Study: Salesforce.com

Freedom Communications

ROI Case Studies
June 2008 - Report I78
Freedom Communications used Salesforce.com to increase sales, improve end user and management productivity, and improve data access, analysis, and ... more details»
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Guidebook: Enterprisewide Business Intelligence

Notes and Reports
June 2008 - Report I70
Companies looking to increase returns on their business intelligence (BI) investments should standardize their use of BI across their enterprise as... more details»
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ROI Case Study: Sage Software

American Lung Association

ROI Case Studies
June 2008 - Report I68
2008 ROI Award Winner ROI: 636%, Payback: 2 months The American Lung Association used Sage Software’s MIP fund accounting application to standa... more details»
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ROI Case Study: Oracle and Antenna Software

DirecTV Group

ROI Case Studies
June 2008 - Report I77
2008 ROI Award Winner ROI: 432%, Payback: 2.6 months DirecTV used Oracle CRM On Demand and the Antenna Software AMPower Sales mobile applicatio... more details»
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SAP Watch: June

Notes and Reports
June 2008 - Report I73
Last month’s Sapphire user event, as usual, didn’t push the envelope; SAP tries to turn around Business ByDesign; mid-sized SAP TomoTherapy buc... more details»
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Peoplecube - Less Scheduling More Telecommuters

Notes and Reports
May 2008 - Report I35
Deploying PeopleCube Resource Scheduler to automate tasks related to the use of organizational resources enables companies to improve productivity,... more details»
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Peoplecube Resource Scheduler ROI modeling tool

I57

ROI Tools
May 2008 - Report
This financial modeling tool has been developed to evaluate the value of Peoplecube Resource Scheduler. It is designed to help you build a business... more details»
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Knowledge Center

Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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