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In services organizations, IT must deliver and support the adoption of technology that maximize end user productivity while effectively managing cost and risk. Nucleus Research clients in the services sector take advantage of Nucleus's real-world investigative approach and ongoing coverage of the adoption and value of emerging technologies. Practical support and advice helps them justify investments and manage projects across the technology life cycle.

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Content management pays back $6.12 for every dollar spent

Notes and Reports
January 2012 - Report M2
Companies continue to invest in Electronic Content Management (ECM) and search technologies to reduce costs and increase productivity. Analysis of... more details»
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Digitech Systems Rapid Financial Business Case Tool

ROI Tools
January 2012 - Report M1
This rapid financial modeling tool has been developed to evaluate the value of Digitech Systems. It is designed to help you build a financial busin... more details»
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A closer look at Newsgator

Notes and Reports
January 2012 - Report M4
As companies explore the options to support social collaboration and networking for employees, they must balance the productivity benefits of socia... more details»
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Guidebook: Oracle Cloud Services

Notes and Reports
January 2012 - Report L132
As part of its Cloud Services offering, Oracle managed cloud services enable Oracle E-Business Suite, PeopleSoft, Hyperion, and JD Edwards customer... more details»
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Workforce Management pays back $7.88 for every dollar spent

Notes and Reports
December 2011 - Report L133
Although compensation tends to be a company’s largest cost, Nucleus found it is also one of the largest cost-reduction opportunities organization... more details»
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Market Watch: Week 49

Notes and Reports
December 2011 - Report L126
Nucleus’s take on notable recent vendor announcements includes competitive wins from Microsoft and momentum for Office 365, new usability enhance... more details»
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Improving analytics deployments with IBM partners

Notes and Reports
December 2011 - Report L127
In analyzing deployments of IBM Business Analytics Software, Nucleus has found that midsize organizations adopting these applications typically tur... more details»
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Benefit Case Study: IBM Websphere Cast Iron

MoMA

ROI Case Studies
December 2011 - Report L128
The Museum of Modern Art recently used IBM WebSphere Cast Iron Cloud integration to integrate its Salesforce.com deployment and AS400 system. When... more details»
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ROI Case Study: Microsoft Office 365

Naumac

ROI Case Studies
December 2011 - Report L123
Naumac moved its contractors and consultants to Office 365 so they could have more professional and consistent tools for electronic communication a... more details»
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ROI Case Study: Microsoft Office 365

D7 Consulting

ROI Case Studies
December 2011 - Report L124
D7 Consulting deployed Microsoft Office 365 to improve the reliability of e-mail messaging and enable employees to share and collaborate on documen... more details»
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Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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