THE BOTTOM LINE

Zoho CRM provides professional quality cloud-based CRM for small and medium-sized businesses. In looking at Zoho, Nucleus found it provides most of the basic features needed for sales force automation, marketing automation, and customer support and service, as well as Zoho’s related suite of productivity and business management applications. Those capabilities, coupled with its intuitive user interface and very competitive price point, makes it an attractive option for SMBs.