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Research Notes and Reports CRM Planning - keys for project success
Research Notes and Reports CRM Planning - keys for project success 
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CRM Planning - keys for project success
Notes and Reports
April 2004 - Report E23
THE BOTTOM LINE
Whether you're updating, upgrading, jump-starting, or restarting your CRM efforts, some basic steps will help keep you on the path to a positive ROI.
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This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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