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New developments from LexisNexis

Notes and Reports
October 2006 - Report G71

THE BOTTOM LINE

LexisNexis's focus on relationship-based CRM and integration of outside information make it an ideal CRM solution for professional services firms. Key to maximizing ROI will be ensuring adoption of high-value professionals. Potential benefits include improved customer retention and increased profits.

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Topic: Content Management & Collaboration, Customer Relationship Management
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