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RightNow integrated voice response

Notes and Reports
March 2005 - Report F27

THE BOTTOM LINE

RightNow's voice-enabled Rightnow Service reduces the number of inbound calls for service agents while providing customers with consistent, quality responses to their inquiries.

RELATED DOCUMENTS

This report falls under the following categories. Click on a link below to explore similar documents.

Topic: Customer Relationship Management, Software as a Service
Industry: General
Function: IT / Infrastructure

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