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Research Notes and Reports ROI Scorecard - Salesforce.com
Research Notes and Reports ROI Scorecard - Salesforce.com 
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ROI Scorecard - Salesforce.com
Notes and Reports
June 2005 - Report F52
THE BOTTOM LINE
Most companies achieve a positive ROI from Salesforce.com by replacing a paper-based or individual contact management solution. Salesforce.com can be rapidly deployed; however, additional investment may be needed to deliver greater value from integration, analytics, or other advanced CRM needs.
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