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Research Notes and Reports ROI Scorecard - SAP CRM
Research Notes and Reports ROI Scorecard - SAP CRM 
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ROI Scorecard - SAP CRM
Notes and Reports
June 2005 - Report F39
THE BOTTOM LINE
Although CRM licenses are a part of many mySAP deals, few customers deploy mySAP from CRM o a standalone basis to achieve a positive ROI. Before deploying mySAP CRM, customers should have a clear roadmap for deployment, adoption, and achieving value.
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This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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