THE BOTTOM LINE

Reflexis provides workforce management applications and specializes in the retail industry. Nucleus examined the company’s scheduling capabilities, including new capabilities announced at NRF 2012, to identify the impact of Reflexis on one of the most challenging tasks in retail. Analysts found that by enhancing scheduling capabilities with non-standard information from sources such as traffic intelligence, RFID systems, loss prevention cameras, and social media sources, Reflexis enables retailers to achieve benefits that go beyond cost minimization, including better customer engagement and increased profitability.