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ROI Case Study: BEA

Leading U.S. Cable provider

ROI Case Studies
July 2008 - Report H87

THE BOTTOM LINE

A leading U.S. cable provider used BEA to create applications that have improved the productivity of its 20,000 call center employees and 15,000 installers, enabling them to provide customer support for the company’s strategically important bundled product offering.

RELATED DOCUMENTS

This report falls under the following categories. Click on a link below to explore similar documents.

Topic: Application Development & Integration
Industry: Transportation & Utilities
Function: Operations

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