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ROI Case Study: ePeople

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ROI Case Studies
July 2004 - Report E73

THE BOTTOM LINE

The company deployed ePeople to better track, record, and manage customer support calls. By integrating ePeople with Siebel, the company has increased the productivity of employees involved with customer support and has improved service to clients.

RELATED DOCUMENTS

This report falls under the following categories. Click on a link below to explore similar documents.

Topic: Customer Relationship Management
Industry: High-Tech
Function: IT / Infrastructure

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