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Research ROI Case Studies ROI Case Study: ePeople Teamwork
Research ROI Case Studies ROI Case Study: ePeople Teamwork 
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ROI Case Study: ePeople Teamwork
Anonymous
ROI Case Studies
September 2003 - Report D94
THE BOTTOM LINE
The company used ePeople Teamwork to reduce support costs by allowing lower-tier support staff to solve customers’ complex technical issues, while simultaneously increasing captured corporate knowledge.
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