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Research ROI Case Studies ROI Case Study: Microsoft CRM
Research ROI Case Studies ROI Case Study: Microsoft CRM 
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ROI Case Study: Microsoft CRM
GO Software
ROI Case Studies
January 2005 - Report F1
THE BOTTOM LINE
GO Software deployed Microsoft CRM integrated with an existing Great Plains deployment to replace its old contact management system while improving process management, sales force productivity, and customer service.
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This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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