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Research ROI Case Studies ROI Case Study: RightNow eService Center
Research ROI Case Studies ROI Case Study: RightNow eService Center 
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ROI Case Study: RightNow eService Center
nanoComCorporation
ROI Case Studies
June 2003 - Report D44
THE BOTTOM LINE
Rapid growth threatened to drive up costs in nanoCom's customer service center. Deploying RightNow Technologies' searchable, online FAQ solution has deflected thousands of phone calls and e-mails each year. Meanwhile, hosting the solution has kept costs to $35,000 a year.
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