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ROI Case Study: RightNow Technologies

Remington Arms Company

ROI Case Studies
July 2004 - Report E62

THE BOTTOM LINE

Remington Arms Company used RightNow Technologies to provide customers with quality online support while reducing the burden on customer service staff.

RELATED DOCUMENTS

This report falls under the following categories. Click on a link below to explore similar documents.

Topic: Customer Relationship Management, Software as a Service
Industry: Manufacturing
Function: IT / Infrastructure

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