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ROI Case Study: Salesforce.com

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ROI Case Studies
April 2010 - Report J69

THE BOTTOM LINE

The company used Salesforce.com to bring its call center operations in house, reducing call-handling costs, improving productivity, and avoiding costly investments in existing on-premise applications.

RELATED DOCUMENTS

This report falls under the following categories. Click on a link below to explore similar documents.

Topic: Customer Relationship Management
Industry: Transportation & Utilities
Function: Executive Management, Sales

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