Skip to content

Nucleus Research

Client Login:
You are here: Home arrow Research arrow ROI Case Studiesarrow ROI Case Study: Salesforce.com
file_icons/pdf-no.png Subscribers only

ROI Case Study: Salesforce.com

Motorola

ROI Case Studies
January 2011 - Report K73

THE BOTTOM LINE

Motorola deployed Salesforce.com to replace a highly customized and inflexible customer service application, enabling its service and support division to improve efficiencies while enabling the organization to support the service division’s evolving business needs.

RELATED DOCUMENTS

This report falls under the following categories. Click on a link below to explore similar documents.

Topic: Customer Relationship Management, Software as a Service
Industry: High-Tech
Function: Executive Management, IT / Infrastructure, Marketing, Operations, Sales

Knowledge Center

Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
start now »

Become a Client

want access?
It's easier than you think!
learn how »

Newsletter

Our newsletter includes the latest insights from Nucleus Research analysts.