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Research ROI Case Studies ROI Case Study: Sunrise Software
Research ROI Case Studies ROI Case Study: Sunrise Software 
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ROI Case Study: Sunrise Software
Birmingham City Council
ROI Case Studies
November 2001 - Report B9
THE BOTTOM LINE
The Birmingham City Council's IT services department achieved a positive ROI with Sunrise because it managed expanding call volumes with greater efficiency - reducing the need for additional IT support staff.
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This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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