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Five steps for Chatter success

Notes and Reports
July 2011 - Report L77
Deployed effectively, Chatter can help organizations communicate and collaborate better. Nucleus identified a number of strategies that drove succ... more details»
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ROI Case Study: IBM FileNet

Hennepin County Human Services

ROI Case Studies
June 2011 - Report L63
Hennepin County Human Services and Public Health deployed IBM FileNet to replace paper-based document and client service processes. Nucleus analys... more details»
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Anatomy of a decision: SAP versus Oracle JD Edwards

Notes and Reports
June 2011 - Report L66
When Oracle JD Edwards EnterpriseOne and SAP compete in the midmarket, there are many factors that influence customer decisions. Nucleus took a cl... more details»
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Technology Value Matrix 1H11: CRM

First Half - 2011

Notes and Reports
June 2011 - Report L41
Organizations have continued to invest in customer relationship management (CRM), as acquiring and retaining customers while managing service costs... more details»
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Technology Value Matrix 1H11: Workforce Management

First Half - 2011

Notes and Reports
June 2011 - Report L62
Organizations continue to invest in workforce management (WFM) in order to reduce and control their largest operating expense: labor costs. The Te... more details»
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Scribe

Notes and Reports
June 2011 - Report L64
Just as applications delivered in the cloud are faster to deploy, require less initial and ongoing investment, and leverage a shared infrastructure... more details»
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Kronos Cloud Services

Flexible IT options yield productivity benefits

Notes and Reports
June 2011 - Report L65
IT departments are looking to increase efficiency, cut costs, and improve productivity. Traditionally they have purchased application licenses and... more details»
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QlikView

Notes and Reports
June 2011 - Report L53
When Nucleus examined QlikView features and functionality, analysts identified benefits in three areas. Organizations seeking to overcome the shor... more details»

Case Study: Rimini Street

Color Spot

ROI Case Studies
May 2011 - Report L60
Color Spot moved from SAP maintenance to Rimini Street Support for its R/3 deployment. Nucleus found Color Spot reduced its ongoing ERP maintenanc... more details»
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Guidebook: Juniper Networks Content Direct

Notes and Reports
May 2011 - Report L48
Nucleus examined Juniper Networks Content Direct to identify the benefits that network service providers (NSPs) can achieve by using the system to ... more details»
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This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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