Revenue lift justifies DOM

November 20, 2015 - Research P205

With online commerce growing faster than in-store sales, bricks-and-mortar merchants are increasingly investing in Distributed Order Management (DOM) systems to optimize fulfillment and shipping costs. Retailers justify the expense of DOM on profit margin protection. Depending on factors such as shipping, Nucleus has found that a DOM can provide retailers with 8 to 15 percent hike in revenue.