SugarCRM ROI case study: Anonymous Healthcare Firm

November 29, 2016 - ROI Case Studies Q218

A healthcare company deployed SugarCRM to replace manual customer relationship management (CRM) processes and drive future growth. Nucleus found that SugarCRM enabled the company to foster interdepartmental collaboration, grow new business and expand existing business, positively impacting the bottom line.
ROI: 139%
Payback: 1.3 years
Average annual benefit: $1,040,967