Usability bedevils SAP EIS

October 24, 2015 - Research P187

Although users of SAP EIS give the inventory optimization (IO) application high marks for functionality, Nucleus also found that they generally consider the tool to be difficult to use. Unless SAP AG addresses the usability issue and continues to upgrade that application’s functionality, it will lose business to either other vendors of IO solutions or, ironically, even to its recently-released cloud-based inventory application.