Software as a Service research covers both on-demand software delivery and hosted /
outsourced applications services, including CRM, content management, project management, analytics, and collaboration. Key themes explored include ROI and TCO models for on-demand, emerging on-demand technology areas of adoption, and on-demand vendors' infrastructure and management strategies.
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Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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