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Software as a Service

Software as a Service research covers both on-demand software delivery and hosted /
outsourced applications services, including CRM, content management, project management, analytics, and collaboration. Key themes explored include ROI and TCO models for on-demand, emerging on-demand technology areas of adoption, and on-demand vendors' infrastructure and management strategies.

Filtering by: Software as a Service ( remove term )

Displaying 1-10 results of 123 search results

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The benefits of LogMeIn

Notes and Reports
January 2010 - Report J42
Remote support applications like LogMeIn enable support technicians to rapidly support and troubleshoot remote PCs and mobile devices, increasing s... more details»
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Netsuite's resilient subscriber base

Notes and Reports
December 2009 - Report J96
Nucleus independently analyzed NetSuite customers and found them both satisfied and loyal, as NetSuite enables them to rapidly deploy ERP functiona... more details»
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Nucleus Top Ten Predictions for 2010

Notes and Reports
December 2009 - Report J91
The cloud continues to drive both rapid ROI and new ISV business models. Beyond the cloud, expect 2010 to bring greater use of analytics, automati... more details»
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RightNow pushes the customer experience

ROI Case Studies
November 2009 - Report J92
RightNow’s CX platform announcement reinforces its focus on customer experience ― but increasing competition in the marketplace will take more ... more details»
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Intacct ROI financial modeling tool

ROI Tools
October 2009 - Report J85
This financial modeling tool has been developed to evaluate the value of the Intacct on-demand financial management system. Intacct includes a num... more details»
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ROI Case Study: Salesforce.com

Dr Pepper Snapple Group

ROI Case Studies
September 2009 - Report J66
Dr Pepper Snapple Group deployed Salesforce.com to replace an aging contact management system and custom spreadsheets, dramatically increasing mana... more details»
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ROI Case Study: Salesforce.com

State Department NDF

ROI Case Studies
August 2009 - Report J65
The State Department’s Nonproliferation and Disarmament Fund (NDF) used Salesforce.com’s Force.com platform to create a custom application to p... more details»
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ROI Case Study: Salesforce.com

Vetrazzo

ROI Case Studies
August 2009 - Report J63
Vetrazzo leveraged Salesforce.com’s Force.com platform to build custom applications for inventory and order management, production planning, and ... more details»
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Microsoft Dynamics CRM ROI financial modeling tool

ROI Tools
June 2009 - Report J55
This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics CRM. It is designed to help you build a business case a... more details»
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Achieving value with Microsoft Dynamics CRM

Notes and Reports
June 2009 - Report J56
Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales pro... more details»
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Knowledge Center

Do ROI Right!
This collection of Nucleus research notes provide detailed information on various topics and may be helpful as you work though your own ROI analysis or complete the tutorial.
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