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ROI Case StudiesAn in-depth and independent look at the actual return a customer received from a technology deployme...
Notes and ReportsUpdated frequently, these ROI-based assessments of vendors and their products are based on case stud...
ROI score - ACCPAC CRMThe Web-based complement of Best Software's other CRM solutions including SalesLogix and ACT!, ACCPA...
RFID - an ROI black hole?With RFID technology in its infancy, Nucleus Research found that most companies are either reluctant...
A look at the year 2000Back to basics: the horror story IT investments of the year 2000 shed light on key opportunities and...
IBM acquires DWLIBM's acquisition of DWL broadens the WebSphere product suite by offering customers a tool with read...
The Evolution of CRMManaging static processes and information is only the first step in an effective CRM strategy. Comp...
The real ROI from ATGFifty-three percent of ATG customers interviewed did not believe that thy had achieved a positive RO...
ROI Scorecard - Cognos 8Stronger integration between product components, a simplified process, and a unified user interface ...
Interpath ASP solutionInterpath ASP solutions can enable organizations to accelerate application deployment and to reduce ...
Microsoft CRM ROI reportOrganizations can use Microsoft Business Solutions CRM (Microsoft CRM) to improve the performance of...
RFID-enabled ManugisticsThough an RFID-enabled Manugistics system can increase returns from an RFID deployment, the cost and...
The Future of Lotus NotesThe honeymoon is over. As Lotus becomes integrated into the IBM business model, Notes customers are ...
ROI Quick Reference GuideFollowing a structured approach to measuring return on investment assures consistent calculations. ...
BEA Acquires PlumtreeBEA's acquisition of Plumtree strengthens its position by providing more turnkey applications and po...
SOA 101Skepticism regarding service-oriented architecture (SOA) is giving way to adoption. Savvy implemente...
Oracle emphasizes BIAt its OpenWorld user conference, Oracle announced a revamped business intelligence platform that he...
ROI score - RightNowFocus on rapid deployment, an easy-to-use interface, and support for multiple communications channel...
Build versus BuyDeciding whether to build applications in-house or buy a commercial application requires a careful e...
ROI score - NetSuiteNetSuite NetCRM's key value proposition is its ability to deliver order management, customer support...
The real ROI from SAPFifty-seven percent of SAP customers interviewed did not believe that they had achieved a positive R...
The real ROI from CognosNucleus Research independently assessed the ROI from Cognos deployments and found that business inte...
The Last ChristmasAlthough revenues from e-commerce are increasing, competition is driving lower profits. Retailers th...
Kronos acquires UnicruBy acquiring workforce management solution provider Unicru, Kronos can provide customers with labor ...
RightNow 8With its focus on enhancing the customer experience, RightNow 8 promises to deliver better integrati...
ROI Report: HighroadsManaging benefits throughout the lifecycle (benefits lifecycle management) goes beyond basic benefit...
BPO 2.0On-demand technology, nearly ubiquitous network access, and the drive to improve customer service qu...
SOA: Two Biggest MistakesIn utilizing service-oriented architectures (SAO) for integration projects, IT departments should se...
ROI score - MicrostrategyMicroStrategy has established itself as a profiler of robust and scalable analytics and reporting to...
ROI score - Hyperion SQRHyperion's Performance Suite is based on the SQR and Intelligence solutions that Hyperion inherited ...
360 degree CRMIf you've been trying to get a 360-degree view of your customer, you're probably just dizzy. Rather ...
Spam, the repeat offenderIn a survey of more than 800 users, Nucleus finds spam continues to be a growing problem. Despite ag...
Picking a PortalPortal technology can help organizations gain significant returns from improved information organiza...
Oracle Acquires SiebelOracle's Seibel purchase should drive more value for customers through integrated business managemen...
BI Has Left the BuildingCIOs should consider using mobile BI offerings to broaden BI benefits and adoption while also improv...
Oracle goes for the gridOracle's new application server provides grid computing support to organizations that require it and...
BEA Opens UpBEA's open source initiatives are a calculated risk to broaden developer appeal while also hoping to...
Prioritizing IT projectsEvery IT team is tasked with prioritizing projects at least once a year - and much of the rest of th...
WebMethods ROI reportE-business integration can enable organizations to reduce costs, improve performance, and generate n...
The Value of ASP ServicesOrganizations can recognize benefits from ASP solutions in a number of areas, including reduced cost...
ROI Scorecard - RightNowRightNow ahs moved beyond service and support to provide customers with a solution to leverage commo...
ROI score - SAP BISAP Business Information Warehouse, positioned as a business intelligence platform with data warehou...
IBM acquires BowstreetBy acquiring former partner Bowstreet, IBM fills the dashboard and portlet gaps in its integration o...
The Value of PKI SecurityTo evaluate the costs and benefits of PKI, companies should be realistic about current transaction r...
The Real ROI from UpshotHosted CRM has the potential to deliver significant returns. Eighty-five percent of companies interv...
IBM's vertical horizonsIBM's new software strategy sounds interesting and could provide customers with improved offerings t...
IBM Acquires AscentialWith the Ascential purchase, IBM is continuing to broaden its integration platform with tools to imp...
ROI Scorecard - SAP CRMAlthough CRM licenses are a part of many mySAP deals, few customers deploy mySAP from CRM o a standa...
IBM acquires VeneticaIBM's acquisition of Venetica is part of its ongoing drive to provide one-stop shopping for all inte...
A Tale of Two CRMsCRM can be a disappointment and drama, or it can meet your greatest expectations. A few basic strate...
Cognos 8With this new release of its business intelligence platform, Cognos is making it easier for companie...
Cognos launches ReportNetReportnet's coverage of wider user populations and its Web-based architecture will help Cognos promo...
Oracle Acquires HyperionAs consolidation continues in the Business Intelligence (BI) and enterprise resource planning (ERP) ...
ROI score - EntelliumRelatively new to the North American market, Entellium provides a hosted CRM suite with modular feat...
ROI Score - TIBCOTIBCO's ability to provide a central integration backbone and handle a high volume of data transacti...
Benchmarking: On DemandOn-demand solution adoption is growing: a Nucleus survey finds 51 percent of organizations are using...
The real ROI from SiebelBecause the average Siebel deployment costs a company more than $18,000 per user per year, achieving...
The Real ROI from SPSSAn independent assessment of SPSS customers found that 94 percent achieved a positive return on inve...
icomXpress ROI reportImproving process management can help companies to reduce administrative costs and improve their rel...
BEA WebLogic ROI reportCompanies should consider both the technology management impact and the business impact when they ar...
Vignette 7.3.1In the maturing Web content management space, improving usability is one way to deliver greater ROI....
Benchmarking: PasswordsUnfortunately, more than one out of every three enterprise users keep a written record of their pass...
ROI Scorecard - NetSuiteNetSuite provides small and medium-size customers with a single platform for managing key business o...
ROI score - Savo GroupUsing a flexible, Web-based architecture and simple modules to solve a common problem -- communicati...
ROI Score - BEA WebLogicBEA WebLogic Platform 8.1 provides a unified architecture for building and managing integrated enter...
The Real ROI From i2Fifty-five percent of i2 customers interviewed did not believe that they had achieved a positive ROI...
Guidebook: ACT!Sage Software's ACT! offers individuals, corporate workgroups, and management a single source of acc...
SpringCM 4.0On-demand content management provider SpringCM’s latest iteration, 4.0, promises to provide one of...
Guidebook: InformaticaCompanies use Informatica to make data migration projects more standardized, repeatable, and consist...
SAP Watch: FebruaryFind Nucleus’s latest analysis of SAP here, including: SAP user group head sees new future in ERP ...
Siemens HiPath ProCenterSiemens’ HiPath ProCenter line of call center solutions offers a way to integrate all customer-fac...
SAP Watch: MarchFind Nucleus’s latest analysis of SAP here including: user tips, SAP ships a new “enhancement”...
Hosted versus On DemandThe rise in popularity of on demand solutions has led many vendors to market their hosted solutions ...
SAP Watch: AprilFind Nucleus’s latest analysis of SAP here, including SAP sued by Waste Management, Knoa assists N...
Maconomy Real ROI ReportNucleus conducted an in-depth investigation of 26 Maconomy deployments and found all customers had e...
SAP Watch: MayFind Nucleus’s latest analysis of SAP here, including SAP announces management lineup, the archite...
SAP Watch: JuneLast month’s Sapphire user event, as usual, didn’t push the envelope; SAP tries to turn around B...
SAP Watch: JulyThe Oracle-SAP dispute is not going away anytime soon; SAP buys manufacturing execution applications...
SAP Watch: AugustSAP pulls the plug on TomorrowNow subsidiary; all customers will get forced march to Enterprise Supp...
Position ManagerHospitals and health care providers can use HealthcareSource Position Manager to accelerate hiring, ...
SAP Watch: SeptemberOracle continues to drag SAP through the legal mud over TomorrowNow; SAP countersues Waste Managemen...
SAP Watch: OctoberSAP announces no guidance for fourth quarter; Europe-based SAP user group not keen on enterprise sup...
Schlage HandPunchUsing biometrics to automate collection of time and attendance data can reduce buddy punching, manua...
ROI ToolsThe research and tools you need to accurately assess the real financial benefits of a technology sol...
ADP ROI modeling toolThis financial modeling tool has been developed to evaluate the value of ADP. It is designed to help...
Cognos ROI modeling toolThis financial modeling tool has been developed to evaluate the value of Cognos. It is designed to h...
Kronos ROI Modeling toolThis financial modeling tool has been developed to evaluate the value of Kronos. It is designed to h...
NetPro ROI modeling toolThis financial modeling tool has been developed to evaluate the value of NetPro. It is designed to h...