Ultimate UltiPro: PSAV

PSAV implemented UltiPro to automate scheduling and payroll in 2010, but was not fully utilizing UltiPro’s embedded analytics in reporting. In 2017, the company moved to expand its use of UltiPro by leveraging business intelligence to enable users to track and predict total labor spend each month and optimize scheduling. Nucleus found that this initiative enabled PSAV to build more predictably full schedules, increase workforce efficiency, and reduce overtime. This resulted in a 5 percent reduction in overall labor costs (a savings of more than $20 million per year) and a reduction in employee turnover despite increasing turnover in the hospitality industry.