Supply chain design tools: Enabling omnichannel success

March 17, 2015 - Research P48

As retailers struggle to compete against e-commerce leader Amazon, they need to take greater advantage of the power of supply chain design software. These tools give retailers the ability to examine their network of distribution centers, fulfillment centers and stores to ensure that the supply chain is configured correctly to keep delivery commitments for online orders at the lowest possible cost. Moving forward, retailers will have to determine whether they need to set up special fulfillment centers or establish hybrid or web-only distribution centers. Supply chain design tools allow retailers to evaluate the potential for success before making a mistake with a costly capital investment.