SugarCRM announced the acquisition of Salesfusion, which provides marketing automation capabilities focused primarily on the small and medium-sized (SMB) sector, with capabilities for campaign management, account-based marketing (ABM), lead and account management, Web and social…

In 2017 Nucleus reported that marketing automation improved business productivity by 20 percent as the definitive benchmark for marketing automation success (Nucleus Research R95 – Marketing Automation Increases Productivity, May 2017). Although still of great…

At Zoho Software’s Zoholics user conference, the company announced several new modules—including its new e-commerce platform, which gives small and medium-sized businesses the same tools and benefits of an enterprise level e-commerce organization. Businesses have…

Room to Read implemented the Sage Intacct platform to modernize its financial management infrastructure. The organization completely rebuilt its general ledger and revamped its accounting practices, enabling an expansion of its outreach capabilities. Since deployment,…

At its annual SuiteWorld user conference, Oracle NetSuite announced a host of product improvements and expansions designed to deliver value to customers more quickly. Focused on providing easy-to-use, out-of-the-box capabilities that answer the needs to…

Sage Intacct delivers a cloud-based enterprise resource planning (ERP) solution that offers various accounting functionalities within a customizable platform. Sage Intacct’s goal is to centralize its customers’ accounting processes into a single platform and deliver…

A heavy machinery and power equipment distributor deployed X2CRM by X2Engine to modernize its quoting and lead management processes. With the new system, it reduced the average quote time from over 15 minutes to less…

A non-profit in the healthcare technology industry partnered with Logi Analytics to improve the development of its flagship data management and analytics solution. The deal allowed the organization to eliminate its consulting budget and bring…

Hotopp Associates deployed Deltek WorkBook to streamline and modernize its project management processes. The solution tied together project management and accounting, allowing the organization visibility over projects in process and improving project auditability. Although Hotopp…

Salesforce is introducing new productivity features for Sales Cloud users designed to streamline how sales people consume and share information. Although the new capabilities could cost Sales Cloud users 50 to 75 percent more or…

Creative Dining Services deployed the Sage Intacct platform to modernize its accounting and resource allocation capabilities. The company achieved time savings on its financial close and increased its monthly working capital. Nucleus found that Sage…

Hyland Software deployed FinancialForce to modernize its resource management capabilities. The company achieved time savings and increased productivity on its monthly financial close and implemented new resource allocation practices to optimize performance. Nucleus found that…

Experian deployed Visier to modernize and update its people analytics capabilities. With all data in one place and a single source of the truth, Experian had better insight on its attrition challenge and was able…

Many organizations are under increasing competitive pressure to improve their supply chain efficiency and operation. As they look to refresh their supply chain management processes, the software tools available have come a long way to…

Purolite deployed the Zoho One platform to modernize its analytics, reporting, expense management, business processes, and sales capabilities. The company realized immediate savings by retiring its legacy expense reporting program, SAP Concur, as well as…

As customers are looking to add sophistication to their supply chain management (SCM) and planning processes, vendors are delivering capabilities that can address their increasingly complex needs. With multi-echelon inventory optimization (MEIO) at the forefront,…

A food delivery company deployed Salesforce Service Cloud to complement its existing Sales Cloud implementation in order to leverage more agile technologies, increase customer service operational efficiency, and improve overall customer satisfaction. The successful project…

At Ultimate Software Connections user conference, the company announced a number of new modules highlighting its investments in Xander artificial intelligence (AI), updates to a number of core areas of its human capital management (HCM)…

Konica Minolta Healthcare Americas, Inc. (KM) deployed Domo in AeroRemote Insights, a cloud-based analytics solution for the medical devices it manufactures. This delivers data to customers in visualizations and easily digested dashboards surrounding the usage…

Leading customer relationship management (CRM) providers are doubling down on data integration, orchestration, and mapping capabilities to link data among and beyond CRM applications and provide a complete real-time view of the customer. Although their…

Content management and collaboration is not sexy or flashy, but it is essential to the success of any business. Last year content management and collaborative services focused on security, due to the implementation of general…

Evernote is a productivity solution for content, idea sharing, and collaboration with advanced tools that enable companies to find, capture, and organize data in support of sales and management efforts. To better understand and quantify…

For many enterprise accounting and finance professionals, the path from manual spreadsheet-driven account reconciliation and financial close to automation and continuous accounting is not a straight line. BlackLine aims to provide governance and visibility for…

OneStream Software is a corporate performance management (CPM) vendor that delivers a consolidated platform of financial reporting and planning applications for its customers. OneStream aims to simplify enterprise financial processes by eliminating disparate systems and…

In a competitive labor market, human capital management (HCM) solutions can drive improved recruiting, engagement, and retention. However, most companies’ HCM stratgegies lack support for an important emerging aspect of engagement: support for employee philanthropy.…

Zenconnect deployed Salesforce Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning, and Einstein to replace a set of proprietary open source-based applications that couldn’t support its growth. Nucleus found that the capabilities of Einstein…

American Student Assistance (ASA) deployed the Adaptive Insights Business Planning Cloud to modernize its budgeting and planning capabilities. The organization was able to overhaul its financial close process to the point where it could update…

At Domopalooza 2019, Domo outlined its core areas of focus for 2019: enterprise performance and scalability; machine learning, artificial intelligence, and data science capabilities; and building its ecosystem and expanding overall footprint. It announced many…

The financial centers group of a major financial institution deployed the Infor WFM platform to upgrade and modernize its workforce management (WFM) solution. The company realized large productivity increases, moving from a manually created schedule…

Cumming Corporation deployed Vena Solutions to modernize its accounting and financial close capabilities. The firm was able to overhaul its budgeting and reconciliation processes. Vena Solutions also enabled Cumming Corporation to refine its onboarding and…

Huffmaster deployed the SyncHR platform to move its payroll and benefits off a Professional Employer Organization (PEO) to being managed in-house. The company realized productivity increases from employee self-service capabilities and integrated time and attendance…

Exago is an embedded business intelligence (BI) solution that specializes in reporting and dashboarding, with differentiated capabilities in handling tabular data. Nucleus spoke with several Exago customers, who were deploying the software internally or white-labelling…

Companies are increasingly challenged to make faster decisions and execute them across all pillars of operations. From sales and marketing to inventory, finance, supply chain, human resources, and operations, managers need access not just to…

As SAP customers move from highly-customized on-premises enterprise resource planning (ERP) solutions to SAP S/4HANA and standardized business processes, they experience benefits such as improved functionality and up to an 80 percent reduction in their…

Prophix delivers a corporate performance management (CPM) solution which emulates the familiarity of Microsoft Excel’s user interface (UI) to attract new customers and then expands its use-case within a company to ensure continued user subscription.…

Vena Solutions provides a robust corporate performance management (CPM) solution which leverages Microsoft Excel as its user interface, combining best-of-breed usability with financial planning and analysis functionalities. Nucleus conducted interviews with customers of Vena Solutions…

The theme of the recent Laserfiche Empower 2019 users conference was ‘The Future of Work is Here.’ Consistent with that concept, the focus of the conference sessions was centered on process automation and efficiencies, machine…

The expense and complexity of people analytics present a challenge for large organizations. To meet their people analytics needs, organizations traditionally take one of two approaches. One, the organization undertakes an information technology (IT) project…

Microsoft brought Power BI, its data analysis and visualization tool, to market nearly 4 years ago and at present it is a market-leading product. Nucleus investigated the factors driving its success in the market and…

By spending the time to properly organize and layout its specific learning requirements, this Canadian organization was able to reduce its costs and increase employee productivity. By switching to Cegid, the organization was able to…

At Zoho Analyst Day, the company outlined its strategy for expanding beyond its small and medium-sized business (SMB) base to attract larger customers. Given its low price point and competitive feature set, Zoho is well-positioned…

The goal of a 360-degree view of the customer has been around for decades, but few companies have actually attained it. Providing a complete view requires not just integration of sales, marketing, and service data,…

Piedmont Healthcare deployed Salesforce Marketing Cloud to modernize its communications with consumers and physicians, increasing the volume and quality of communications while enabling more personalized targeting. Nucleus found that the project enabled Piedmont to increase…

When Nucleus Research analysts investigated deployments of Digitech System’s Electronic Content Management solutions they found organizations were able to reduce the cost of managing electronic documents while increasing access and productivity for employees. Tight integration…

Payroll is at the core of Human Resources (HR). Because of this, it is typically the first and largest investment that small organizations make in Human Capital Management (HCM) software. Yet once this initial investment…

Nucleus found that customers successfully deploying Microsoft Dynamics 365 for CRM and an analytics technology solution can receive combined benefits of $21.31 per dollar spent. This means that beyond the $16.97 per dollar that customers…

At its recent annual conference, Acumatica Summit 2019, Acumatica discussed the progress it has made over the last year and what customers can expect from the vendor moving forward. After surpassing the 5,000-customer mark in…

Nucleus found that for small to medium businesses, investing in content management returns $8.55 in benefits per dollar spent. The key value drivers for these solutions are increased user productivity and cost savings from redeployed…

Nucleus found Salesforce.org Philanthropy Cloud provided a single, turnkey solution for company giving and community service that could be turned on as quickly as any cloud application. Philanthropy Cloud aligned a company’s social responsibility goals…

Azuqua enables SaaS companies to deliver integrations with other applications more quickly and completely than building integrations natively into the product. With Azuqua, you can scale your solution instantly across more than 250 SaaS applications…