Montefiore St Luke’s Cornwall Hospital deployed PatientMatters to modernize its collections process for uninsured and underinsured patients. St Luke’s was able to lower its lost revenue losses by getting patients registered and covered by government…

As more complex functionality has become standard among leading HCM vendors, they have looked to develop new capabilities to differentiate their offerings. All of this is underpinned by historically low employment and record labor participation,…

Companies are outsourcing cyber security infrastructure and expertise as budgetary pressures and talent acquisition limit the abilities of information technology (IT) departments to execute on their organizational needs. Nucleus found that the security information and…

The cost and complexity of enterprise resource planning (ERP) and human capital management (HCM) pose two of the most serious challenges facing large companies today. As business technology develops, organizations must adopt new tools and…

Nucleus Research analyzed the results of the return on investment (ROI) case studies from six deployments of Vertica to identify the value returned for each dollar invested in the solution. Many decisions about the purchase…

Marketing automation can be a key factor in business success given its potential for improving productivity through time savings and increased efficiency. In this highly competitive market, vendors continue to invest in consolidations, integrations, and…

Enterprise IT leaders must manage both the complexity of their enterprise application footprint and demands for innovation and digital transformation. At the same time, they must attract and retain skilled staff while the majority of…

As the cloud enterprise resource planning (ERP) software market has matured, vendors must be responsive to the changing needs of their customers. As a result, the underlying technology on which the software is built becomes…

Checkr provides modern and compliant background checks for global enterprises and startups for a wide number of industries. To better understand the benefits and costs associated with an investment in Checkr, Nucleus conducted an in-depth…

5P Consulting deployed Salesforce Essentials to create a single, unified repository for customer and account data. It utilizes automation and artificial intelligence (AI) to surface relevant insights and eliminate manual processes like data entry, and…

Ceridian provides a suite of human capital management (HCM) applications designed to support the entire employee life cycle, from recruiting and retention to retirement. To better understand the benefits and costs associated with an investment…

Sequoia Financial Group, LLC deployed Salesforce Financial Services Cloud to modernize its customer relationship management (CRM) solution and help serve more clients at scale. The company pivoted from custom task-based processes to repeatable case-based processes…

A software vendor focused on healthcare compliance deployed bpm’online to help unify customer data across sales and service, leverage low-code development tools, and replace a less functional legacy customer relationship management (CRM) system. It was…

Guardian Glass deployed the OneStream XF platform to modernize its corporate performance management (CPM) processes. The company realized time savings and increased productivity on its monthly close, streamlined its planning process, and introduced variance analysis…

Criteo deployed Vertica on-premises to accommodate the volume and velocity of data the company processes daily, increase revenue by reducing the time-to-market, and add advanced analytics capabilities to manage Criteo’s resource management. The company experienced…

A financial services provider deployed Unit4 Prevero to modernize its financial planning and analysis (FP&A) processes. Since deployment, the company has broadened the scope of forecasting for its finance team and reduced manual work. Nucleus…

Containerization is a method of operating system virtualization for application management. Containers hold all the code, libraries, and configuration that virtual machines (VMs) use, but they all run on the same operating system. This makes…

At Catapult 2019, SYSPRO announced multiple updates to its enterprise resource planning (ERP) software including connected services for its various functionality areas and further developments to its artificial intelligence (AI) capabilities. The vendor also revealed…

Tenaris deployed the Degreed learning platform to modernize its employee training and learning management system (LMS). The company moved some of its employee onboarding and training into a flexible online system, saving time in onboarding…

The digital divide still exists: not just socially or geographically, but because the Internet is largely inaccessible to people with disabilities. Nucleus conducted in-depth interviews with 73 adults who are blind to understand the realities…

Managing and supporting Internet-connected devices—be they for consumers, employees, or Internet of Things (IoT)—is increasingly critical for both business-to-business and business-to-consumer companies and applications. In examining the experiences of TeamViewer customers across three segments—connect, manage,…

Woodstock General Hospital (WGH) deployed the Digitech Systems PaperFlow solution to digitally capture the hospital’s paper health records as well as simplify and expedite record retrieval. The hospital achieved significant benefits in both savings and…

A state government agency deployed the WorkForce Software solution to modernize its data workforce capabilities. The agency realized significant time savings through cutting its payroll process in half while also increasing payroll accuracy. In addition,…

At Talentsoft’s yearly conference, the vendor made a number of announcements, covering not only its core talent management business, but the expansion and redesign of its core human capital management (HCM) offering: Talentsoft HUB. With…

At the WorkForce Software user conference, the company announced several new modules highlighting its investment in the core areas of its workforce management (WFM) suite. In addition to debuting a new user interface/user experience (UI/UX),…

Enterprise resource planning (ERP) software is the backbone of many organizations and continues to be a market to which vendors are bringing technologies designed to automate processes and increase efficiency. In many of the industry…

Magnox Ltd deployed the cloud version of Unit4 Business World to replace its on-premises deployment of Unit4 technology. The organization realized time savings and increased productivity through the Unit4 cloud’s flexible workflow options and mobile…

Predictive analytics is a family of business processes whose goal is to extract and evaluate information from data to anticipate trends and outcomes. Many software companies have successfully harnessed predictive capabilities to analyze large datasets,…

Hitachi Solutions’s Field Service Connected Equipment capabilities extend Microsoft Dynamics 365, the Azure platform, and the Internet of Things (IoT) to help companies increase field service efficiency and reduce costs. Beyond just accelerating work order…

Hitachi Solutions Extended Field Service for retailers extends Microsoft Dynamics 365 for Field Service with capabilities for field service that enable retailers to accelerate work order resolution, increase cross-selling and upselling, and reduce logistics costs…

When Nucleus Research analysts investigated organizations that have selected Ultimate UltiPro for human capital management solutions they found organizations were able to simplify payroll processing, reduce payroll error, and increase productivity for management and employees.…

Spirit Airlines deployed TalentQuest to update its pushback operations with a modern, technology-based simulator experience. Hands-on training allows operators to gain aptitude under real-world conditions, improving overall performance. By increasing the amount of hands-on training…

At Perform 2019, Host Analytics released various product updates and expansions, designed to improve the speed and stability of customers’ reporting and data integrations. The vendor also announced the launch of a solution integration with…

Nucleus surveyed both prospective and recent buyers of content management solutions to identify the primary factors that drove their software selection and found customers are primarily concerned with capture and accessibility, followed closely by automation,…

Sisense announced the acquisition of Periscope Data, a San Francisco-based analytics startup that delivers a SQL-based interface for exploring and interacting with data. Periscope’s people, product, and operations will be merged into the Sisense ecosystem;…

Nucleus Research interviewed buyers that transitioned from Pardot to Marketo and found that Marketo improved productivity and workflow efficiencies leading to increased revenue for the buyers. Specifically, Marketo’s capabilities increased marketing qualified leads (MQLs) by…

The SAP Data Services Bureau was previously using disparate legacy systems to manage and prepare data to be used throughout the company such as in the customer relationship management (CRM) system. With the new system,…

Company Nurse deployed Genesys PureCloud to modernize its contact center and enable omnichannel capabilities. The project increased injury intake agent productivity by 10 percent and triage nurse agent productivity by 15 percent, enabling the company…

At its recent user conference, OneStream Splash 2019, OneStream discussed the scalability and flexibility it delivers to the latest version of its platform, XF 5.0. Telling a familiar story of frustration and stagnation with their…

At its QAD Explore 2019, QAD continued its push to bring enterprise resource planning applications (ERP) to the cloud and give customers the flexibility to tailor the software to their specific business needs and the…

At JDA ICON 2019, JDA Software outlined its vision for the autonomous supply chain and how it’s bringing technology to the market to realize that for customers. Representing a significant shift from the messaging and…

As companies seek to manage increasingly tight labor resources, modern workforce management (WFM) solutions can be both a differentiator in attracting and retaining talent and a key to optimizing scheduling to reduce overtime and staffing…

SugarCRM announced the acquisition of Salesfusion, which provides marketing automation capabilities focused primarily on the small and medium-sized (SMB) sector, with capabilities for campaign management, account-based marketing (ABM), lead and account management, Web and social…

In 2017 Nucleus reported that marketing automation improved business productivity by 20 percent as the definitive benchmark for marketing automation success (Nucleus Research R95 – Marketing Automation Increases Productivity, May 2017). Although still of great…

At Zoho Software’s Zoholics user conference, the company announced several new modules—including its new e-commerce platform, which gives small and medium-sized businesses the same tools and benefits of an enterprise level e-commerce organization. Businesses have…

Room to Read implemented the Sage Intacct platform to modernize its financial management infrastructure. The organization completely rebuilt its general ledger and revamped its accounting practices, enabling an expansion of its outreach capabilities. Since deployment,…

At its annual SuiteWorld user conference, Oracle NetSuite announced a host of product improvements and expansions designed to deliver value to customers more quickly. Focused on providing easy-to-use, out-of-the-box capabilities that answer the needs to…

Sage Intacct delivers a cloud-based enterprise resource planning (ERP) solution that offers various accounting functionalities within a customizable platform. Sage Intacct’s goal is to centralize its customers’ accounting processes into a single platform and deliver…

An agricultural and construction machinery and power equipment importer and distributor deployed X2CRM by X2Engine to modernize its quoting, lead management, and marketing processes. With this system, it reduced the average quote time from over…

A non-profit in the healthcare technology industry partnered with Logi Analytics to improve the development of its flagship data management and analytics solution. The deal allowed the organization to eliminate its consulting budget and bring…