Nucleus found that the Qstream sales enablement application provides triggered training driven by an assessment of individual sales people’s weaknesses. Qstream provides sales teams with scenario-based challenges that can be completed in 3-5 minutes a...

During 2017, IFS made strategic investments, acquiring companies to extend its field service and aviation management business arms. The vendor also invested in its Internet of Things (IoT) capabilities, building an embedded integration with IFS...

In terms of return on investment (ROI), it’s not in talent management. Nucleus’s analysis shows most of the traditional buckets of talent management deliver the least value in human capital management (HCM). Consider the idea...

Rubio’s Coastal Grill deployed Ceridian Dayforce human capital management (HCM) application to streamline and automate HR processes with a single-source cloud application. The existing manual HR processes for Rubio’s could not keep up with the...

Social selling is becoming an important part of sales teams’ strategies to extend relationship selling. After a contested LinkedIn acquisition battle, Microsoft emerged the winner – but all leading CRM vendors today have a social...

The European Union General Data Protection Regulations (GDPR) will preplace the Data Protection Directive 95/46/EC on May 25, 2018. These new regulations will expand a company’s Personally Identifiable Information (PII) protection obligations, including how data...

Aptean delivers value from continual improvements, closely engaging with customers. Nucleus found that Aptean customers are able to work with the vendor to bring customizations that address specific industry needs into the core code. Organizations...

At TrailheaDX, Salesforce’s second annual developer conference, more than 4000 attendees learned about new Einstein Platform Services, Trailhead learning paths, and Unified Platform Services to expand application development capabilities on the Salesforce Platform. Nucleus found...

Enterprise content management (ECM) has experienced another disruptive year with multiple mergers, expansion of compliance for regulations regarding personal information privacy, and a distinct shift from stand-alone applications to embedded or integrated platforms, defining the...

iovation deployed Snowflake’s cloud data warehouse to accelerate their product development, improve analytic query efficiency, and enhance understanding of company data. The company tried several different vendor implementations before settling on Snowflake and have had...

Of all the stars in technology for human capital management (HCM), Workday’s always seems to shine the brightest. Listen to the vendor, and it’s easy to believe that Workday’s product trounces all the competition, in...

OutSystems provides a cost-effective path to creating and modernizing enterprise applications and services. The vendor’s platform enables customers to quickly develop applications that can wrap around existing infrastructure, extending the lifespan of their deployment. Using...

While artificial intelligence (AI) is still in a vague infancy with unclear value as far as enterprise software is concerned, the combination of growing data resources and machine learning capabilities looks to have measurable financial...

On July 27, Salesforce announced the next generation of Service Cloud, built on the Salesforce Lightning component-based framework. Customer service agents will find productivity gains through a more intuitive user interface (UI) with Case Kanban...

Cybersecurity faces a massive labor shortage in the coming decades. Various estimates put the number as high as 1.5 million cybersecurity jobs unfilled already. Artificial intelligence (AI) and automation, however, can be used to increase...

Early last month, Cornerstone OnDemand (CSOD) held its annual conference for users, partners, and other stakeholders. Directions in roadmap announced this year rest on the shoulders of developments announced at last year’s event. Additionally, Nucleus...

To improve the administration of benefits plans and increase employee participation in them, Under Armour Inc. turned to third-party administrator (TPA) Flores & Associates, LLC. Under Armour wanted a partner whose service model would provide...

Small and mid-market businesses are moving to vulnerability management systems as a way to expand their IT security without having to expand their security department. In speaking with EiQ Networks’s customers, Nucleus found that peer...