As customers are looking for greater visibility of their extended value chains, supply chain software vendors are answering the call, providing solutions that cut across functional and organizational silos. The market for control tower solutions…

At its 2019 Roadshow, One Source Virtual (OSV) announced its new Robotic Processes as a Service (RPaaS) products: digital workers and task bots, meant to improve employee efficiency by reducing the time workers engage in…

At InTheBlack 2019, BlackLine renewed its focus on customer experience by putting a spotlight on innovative use cases and methods for developing existing deployments. The vendor also released various product updates to improve the speed…

POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution that was inefficient, had limited capabilities, and could…

At Oracle OpenWorld 2019, Oracle announced a number of new human capital management (HCM) features. The new offerings include updated integration features and strategy as well as new artificial intelligence (AI) capabilities for the HCM…

PatientMatters is a Florida-based company focused on simplifying the financial side of healthcare, which can easily be the most confusing and stressful aspect of the industry. PatientMatters currently provides technology and service solutions to streamline…

An e-commerce services provider implemented BlackLine as part of a larger financial software deployment to modernize its journal entry and account reconciliations processes. The company realized time savings and achieved improved levels of accuracy during…

Oracle identified how changing technology has made software buyers more educated and connected. Therefore, it is training its next generation of sales representatives to succeed in the digital age. Their sales representatives leverage digital tools…

Nucleus Research assessed recent Salesforce acquisitions to determine whether the M&A frenzy from the vendor is a comprehensive, long-term growth strategy, or a desperate response to a saturated market. Nucleus stress-tested its own assessment with…

High turnover rates are costly for organizations, and retaining successful personnel is crucial for business success. The primary reasons employees leave their jobs are disengagement, lack of challenges, and limited or no room for growth.…

Quest Diagnostics deployed BlackLine to streamline and modernize its accounting processes. The company realized time savings and increased productivity across all of its accounting teams as they transitioned away from methods using paper and Microsoft…

At Reflexis Software’s Reflexions User Conference, the company announced a number of new modules highlighting its sustained focus on automation and machine-learning-driven solutions. As Reflexis continues its growth in the retail space, the vendor is…

A logistics company deployed Ultimate UltiPro to modernize its HR practices by moving from a fully manual, paper-based process into a computerized, automated human resources information system (HRIS). Moving off of an antiquated paper filing…

Nucleus’ data show that moving from manual-based processes to a fully integrated customer relationship management (CRM) solution and progressively implementing analytics and machine learning delivers significant productivity gains and costs savings for organizations. In an…

In the current tight labor market, the use of artificial intelligence and automation solutions in recruitment could provide a competitive edge for organizations that leverage the technology. The key benefits are the ability to match…

BKB Ltd deployed SYSPRO to modernize its accounting and data management capabilities as part of a larger initiative to overhaul its software and hardware infrastructures. During the transition, BKB eliminated connectors between various legacy systems…

Sequoia Financial Group deployed Salesforce Financial Services Cloud to modernize its customer relationship management (CRM) solution and help serve more clients at scale. Sequoia also implemented Salesforce Pardot for marketing, Quip for collaboration and productivity,…

Franklin Templeton implemented BlackLine software as part of its effort to improve its monthly account reconciliation practices. The organization consolidated and standardized across its global operations, eliminating certain Excel-driven and manual processes. Further, the organization…

McKinstry deployed the Adaptive Insights Business Planning Cloud to update its planning and forecasting capabilities. The company realized time savings and was able to incorporate each of its 37 subsidiaries into the budgeting process. Since…

Molson Coors deployed BlackLine as part of a larger initiative to internalize and update its accounting processes. Nucleus found that the company was able to eliminate multiple data silos by consolidating its financial close workflows…

The iPhone11 is rumored to launch September 10th, and be faster than its counterpart with a more advanced camera and upgraded operating system. To understand the perception of Apple, Nucleus surveyed 142 mobile phone users…

As supply chain planners are being asked to build more agility into increasingly global and complex value chains, organizations are prioritizing speed rather than optimization. While seeking to achieve more integrated, cross-sectional planning, supply chain…

Montefiore St Luke’s Cornwall Hospital deployed PatientMatters to modernize its collections process for uninsured and underinsured patients. St Luke’s was able to lower its lost revenue losses by getting patients registered and covered by government…

As more complex functionality has become standard among leading HCM vendors, they have looked to develop new capabilities to differentiate their offerings. All of this is underpinned by historically low unemployment and record labor participation,…

Companies are outsourcing cyber security infrastructure and expertise as budgetary pressures and talent acquisition limit the abilities of information technology (IT) departments to execute on their organizational needs. Nucleus found that the security information and…

The cost and complexity of enterprise resource planning (ERP) and human capital management (HCM) pose two of the most serious challenges facing large companies today. As business technology develops, organizations must adopt new tools and…

Nucleus Research analyzed the results of the return on investment (ROI) case studies from six deployments of Vertica to identify the value returned for each dollar invested in the solution. Many decisions about the purchase…

Marketing automation can be a key factor in business success given its potential for improving productivity through time savings and increased efficiency. In this highly competitive market, vendors continue to invest in consolidations, integrations, and…

Enterprise IT leaders must manage both the complexity of their enterprise application footprint and demands for innovation and digital transformation. At the same time, they must attract and retain skilled staff while the majority of…

As the cloud enterprise resource planning (ERP) software market has matured, vendors must be responsive to the changing needs of their customers. As a result, the underlying technology on which the software is built becomes…

Checkr provides modern and compliant background checks for global enterprises and startups for a wide number of industries. To better understand the benefits and costs associated with an investment in Checkr, Nucleus conducted an in-depth…

5P Consulting deployed Salesforce Essentials to create a single, unified repository for customer and account data. It utilizes automation and artificial intelligence (AI) to surface relevant insights and eliminate manual processes like data entry, and…

Ceridian provides a suite of human capital management (HCM) applications designed to support the entire employee life cycle, from recruiting and retention to retirement. To better understand the benefits and costs associated with an investment…

Sequoia Financial Group, LLC deployed Salesforce Financial Services Cloud to modernize its customer relationship management (CRM) solution and help serve more clients at scale. The company pivoted from custom task-based processes to repeatable case-based processes…

A software vendor focused on healthcare compliance deployed bpm’online to help unify customer data across sales and service, leverage low-code development tools, and replace a less functional legacy customer relationship management (CRM) system. It was…

Guardian Glass deployed the OneStream XF platform to modernize its corporate performance management (CPM) processes. The company realized time savings and increased productivity on its monthly close, streamlined its planning process, and introduced variance analysis…

Criteo deployed Vertica on-premises to accommodate the volume and velocity of data the company processes daily, increase revenue by reducing the time-to-market, and add advanced analytics capabilities to manage Criteo’s resource management. The company experienced…

A financial services provider deployed Unit4 Prevero to modernize its financial planning and analysis (FP&A) processes. Since deployment, the company has broadened the scope of forecasting for its finance team and reduced manual work. Nucleus…

Containerization is a method of operating system virtualization for application management. Containers hold all the code, libraries, and configuration that virtual machines (VMs) use, but they all run on the same operating system. This makes…

At Catapult 2019, SYSPRO announced multiple updates to its enterprise resource planning (ERP) software including connected services for its various functionality areas and further developments to its artificial intelligence (AI) capabilities. The vendor also revealed…

Tenaris deployed the Degreed learning platform to modernize its employee training and learning management system (LMS). The company moved some of its employee onboarding and training into a flexible online system, saving time in onboarding…

The digital divide still exists: not just socially or geographically, but because the Internet is largely inaccessible to people with disabilities. Nucleus conducted in-depth interviews with 73 adults who are blind to understand the realities…

Managing and supporting Internet-connected devices—be they for consumers, employees, or Internet of Things (IoT)—is increasingly critical for both business-to-business and business-to-consumer companies and applications. In examining the experiences of TeamViewer customers across three segments—connect, manage,…

Woodstock General Hospital (WGH) deployed the Digitech Systems PaperFlow solution to digitally capture the hospital’s paper health records as well as simplify and expedite record retrieval. The hospital achieved significant benefits in both savings and…

A state government agency deployed the WorkForce Software solution to modernize its data workforce capabilities. The agency realized significant time savings through cutting its payroll process in half while also increasing payroll accuracy. In addition,…

At Talentsoft’s yearly conference, the vendor made a number of announcements, covering not only its core talent management business, but the expansion and redesign of its core human capital management (HCM) offering: Talentsoft HUB. With…

At the WorkForce Software user conference, the company announced several new modules highlighting its investment in the core areas of its workforce management (WFM) suite. In addition to debuting a new user interface/user experience (UI/UX),…

Enterprise resource planning (ERP) software is the backbone of many organizations and continues to be a market to which vendors are bringing technologies designed to automate processes and increase efficiency. In many of the industry…

Magnox Ltd deployed the cloud version of Unit4 Business World to replace its on-premises deployment of Unit4 technology. The organization realized time savings and increased productivity through the Unit4 cloud’s flexible workflow options and mobile…

Predictive analytics is a family of business processes whose goal is to extract and evaluate information from data to anticipate trends and outcomes. Many software companies have successfully harnessed predictive capabilities to analyze large datasets,…