ROI Case Study: IBM

March 31, 2011 - ROI Case Studies K71

When Nucleus analysts examined the City of Albuquerque’s use of IBM Business Analytics and Maximo to automate its water and waste water repair processes, they found the Water Authority reduced fees for contract equipment and increased productivity through better work order management. Streamlining processes enabled staff to be more proactive in preventing service disruptions.
ROI: 86%
Payback: 1.2 years