Third-party support delivers higher ROI

Third-party support savings are fueling strategic reinvestment, future reimplementation plans, and cloud initiatives. Nucleus found that companies who use Rimini Street, a third-party support vendor, reduced license maintenance support costs by 35 to 50 percent. Third-party support vendors also help companies save money by allowing them to extend the lifecycle of current solutions and limiting upgrades of enterprise resource planning (ERP) and customer relationship management (CRM) applications, reducing IT support.