Nucleus Research Human Capital Management Market Survey Shows ROI Emerging as Primary Metric to Measure Long-Term Success

Aligns to growing priority on functionality as organizations seek to integrate HCM with core systems

 
BOSTON – September 9, 2014 – Functionality is emerging as the key priority for many organizations in deploying Human Capital Management (HCM) solutions, a Nucleus Research market survey finds. The vast majority of HCM customers has already turned to the cloud for greater returns and is focused on Return on Investment (ROI) in favor for Total Cost of Ownership (TCO) for long-term planning.

“While cost is a factor in new HCM investments, benefits that include increased accessibility, increased end-user adoption, and reduced training requirements are being considered as significant parts of ROI. And with the cloud delivering 1.7 times more ROI than on-premise deployments, customers are savvy to look at these figures as closely as TCO,” Zack Chertok, analyst at Nucleus Research.

Nucleus investigated a broad array of customer landscapes in determining areas of value to drive longer-term investments in HCM. Customers are now facing new choices across multiple deployment types that include software-as-a-service (SaaS), and platform-as-a-service (PaaS) offering new value propositions and cost structures for broader cloud choices.

Functionality continues to be the main driver for long-term cost savings, while automation-driven cost reductions continue to reliably provide value. The Nucleus report also shows customers are increasingly looking at ROI at all levels of deployment conversations.

The full Report is available at NucleusResearch.com

About Nucleus Research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value. For more information, visit NucleusResearch.com or follow us on Twitter @NucleusResearch.