Zoho delivers a 439 percent ROI and reduces TCO by 47 percent

February 6, 2025 - Research Z15

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Customers switching to Zoho from Salesforce experienced a 68 percent reduction in total cost of ownership, while those moving from Dynamics achieved a 53 percent saving. These figures are supported by recent Nucleus case studies conducted to evaluate the average ROI of implementing Zoho One. The analysis revealed that for every dollar invested, organizations enjoyed a return of $4.39, with most users recouping their investment in under four months. Additionally, customers consistently reported boosts in sales productivity, enhanced support efficiency, and significant cuts in technology expenses.

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