The ROI dynamics of enterprise AI

February 20, 2025 - Research Z23

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AI is reaching a critical inflection point as advancements in reasoning, inference efficiency, and foundation model strength shift the ROI dynamics of enterprise use cases. Enterprise software vendors must recognize that this stage is about mass adoption and market penetration rather than immediate value extraction or profitability. The window for early adoption is closing rapidly, and those who fail to embed AI deeply into their offerings will find themselves at a disadvantage when market expectations shift. Businesses must be prepared to discard legacy approaches, adapt swiftly, and integrate AI-first strategies to position themselves for long-term scalability. At the same time, software vendors shouldn’t expect to monetize their AI developments. Rather capabilities developed and delivered now will serve to improve existing SaaS offerings, upleveling underlying solutions and extending the value delivered to customers.

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