Benefit Case Study: Infor CloudSuite Industrial at a Materials Manufacturer

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Nucleus found that companies utilizing Infor’s enterprise resource planning (ERP) system typically realize a 20 percent increase in employee productivity, a five percent increase in revenue, and an eight percent decrease in operational costs. Analysts conducted an interview with a materials manufacturer that needed a new ERP system after becoming a private company. By moving to Infor CloudSuite Industrial, the company avoided the cost of setting up an IT department, improved inventory and logistics management, and scaled its revenue from £16 million to £50 million. The switch also helped streamline customer service operations, reducing the department by one-third through better document tracking and automation. Additionally, invoicing and tracking improvements cut overdue payments (90+ days) from £90,000 to just £1,000 per month, giving the company better cash flow and more control over its finances. This transition to Infor CloudSuite Industrial reinforced the importance of strategic customizations, as small adjustments, particularly in financial workflows, can compound into major efficiency gains, which allowed the company to streamline daily operations without compromising system stability.

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