Benefit case study: Quixy at Jatagan Security

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Jatagan Security achieved operational efficiency and a reduction in incident reporting time through Quixy’s low-code workflow automation platform. By replacing manual paperwork and Excel-based processes, the organization reduced incident reporting labor from 12 hours to less than 6 hours per instance, achieving a more than 50 percent decrease in reporting effort. The time saved enabled reallocation of staff to higher-value tasks and improved the accuracy and accessibility of operational data. Jatagan Security cited full digital traceability, streamlined approvals, and reliable support as critical drivers of ongoing adoption. The deployment addressed the urgent need to automate incident management, cut costs tied to manual processing, and improve service levels for clients. As a result, Jatagan Security fully transitioned to a paperless, automated system that continues to support day-to-day field service and monitoring operations.

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