ROI case study: Propel at MaryRuth’s Organics

MaryRuth’s Organics achieved 1508 percent ROI and a payback period of less than one month after implementing Propel as a cloud-based platform to centralize product records, strengthen revision control, and support quality and product change processes. Prior to Propel, teams stored product and quality documentation in Google Drive and managed complaint workflows through spreadsheets, while a trial module in MasterControl proved too constrained for the organization’s needs. After deployment, MaryRuth’s reduced product launch and update cycle time by 30 percent, improved internal visibility into formula and product information by 50 percent, and decreased labeling and product data tracking error rates by 90 percent. The organization also improved inspection report turnaround from about one day to one to two hours, while reducing quality team time spent gathering inspection documentation.