Epicor accelerates frontline workforce readiness with Acadia

Manufacturers and distributors continue to experience productivity losses from fragmented frontline execution. In a survey of 400 manufacturing and distribution leaders, Nucleus found that 59 percent of organizations with less mature frontline practices still rely on verbal or tribal knowledge to transfer operational expertise, while nearly 70 percent report measurable performance impacts from inconsistent execution (26085 – The frontline execution gap in manufacturing and distribution – May 2026). Organizations that digitize operational knowledge and connect training with day-to-day execution are better positioned to standardize work, reduce reliance on experienced personnel, and accelerate workforce readiness. Epicor Acadia supports this approach by connecting operational knowledge, workforce training, skills development, and task execution within a single connected worker platform. Across customer deployments, organizations reduced time to full operational competency by 58 percent, centralized maintenance knowledge for approximately 250 technicians, improved visibility into workforce readiness and compliance, and linked higher training engagement with stronger maintenance performance. These outcomes demonstrate how connected worker technology can generate ROI through improved labor productivity, lower downtime and scrap, reduced administrative effort, stronger compliance, and more consistent frontline performance at scale.