PRESS RELEASE

Nucleus Announces its ROI Winners and Losers for 2002

Sep 9, 2002

Independent ROI Studies From Nucleus Research Prove E-Learning Solutions And Integration Platforms Were Best Corporate It Investments In 2002; E-Marketplaces And CRM Among Worst

Based on thousands of trusted, accurate and ongoing end-user ROI studies, global research firm defines the best and worst performing technologies of 2002.

Nucleus Research (NucleusResearch.com), an independent research firm providing financial analysis on corporate information technology (IT) investments, today unveiled its “ROI leaders and laggards” among enterprise technologies for 2002. The firm, which recently expanded its Massachusetts headquarters, reports that e-learning solutions and e-business integration platforms provided the greatest ROI for companies in 2002, while e-commerce and business-to-business marketplaces, monolithic CRM systems and standalone content management solutions provided the least. These findings are based on the thousands of ROI studies Nucleus has performed on behalf of Global 2000 companies.