A closer look at VoltDelta

VoltDelta may be the largest virtual contact center vendor that no one knows, but most consumers have probably used 411 services supported by VoltDelta. The company’s Contact Center on Demand and voice self-service solutions support more than 2.4 billion calls a year. The solution’s integration and scalability capabilities, as well as its cloud delivery model, are likely to make it an attractive option for those seeking to retire their legacy on-premise contact centers for a more flexible, integrated customer experience solution.