Anatomy of a decision: Creatio

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Nucleus assessed the experiences of Creatio users to determine the factors that ultimately led to its selection over other vendors in the CRM space. Users cited Creatio’s ease of extensibility, value delivered relative to cost, and its ability to develop strong relationships with its customers as primary components driving the selection. Nucleus found that by leveraging Creatio, organizations were able to improve employee productivity by an average of 27 percent while drastically reducing the costs traditionally tied to custom application development. With the demand for agile, customized, and cost-effective CRM solutions on the rise, Creatio’s commitment to adaptability, efficiency, and strong client partnerships positions it as a leader in the CRM space.

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