Conga benefit case study: Communication Technology Provider

Nucleus interviewed a Conga customer in the communication technology industry to determine the benefits the organization realized upon deployment. Conga’s automation capabilities enabled the organization to increase overall renewal specialist productivity by 20 percent, driven by drastic decreases in time to quote and improved quoting accuracy. A touchless quoting process for low-value renewals allowed users to allocate more of their time and resources to nurturing higher-value opportunities, contributing to double-digit growth for the organization over the last three years.