ECM pays back $7.50 for every dollar spent

September 19, 2014 - Research O200

Enterprise content management (ECM) has evolved over the past two decades from highly-specialized and customized client-server applications with limited breadth to key components of enterprise communication and collaboration. In looking at the evolution of returns from content management based on Nucleus case studies, we found that modern ECM delivers $7.50 for every dollar spent – up 23 percent from Nucleus’s 2012 figure of $6.12.