ERP Technology Value Matrix 2020

Enterprise resource planning (ERP) software is the centerpiece to many enterprise application setups and remains a battleground for vendors looking to improve operational efficiency and enable growth through modern technologies. Transitions to cloud deployments now command even higher prioritization as remote work and collaboration capabilities have become essential for long-term success. To facilitate these migrations, many vendors have consolidated their service offerings to a select few industry verticals, allowing them to tailor capabilities such as artificial intelligence (AI) and the Internet of Things (IoT) to specific use cases. Results for these vendors and their customers are encouraging, as the focus yields increased implementation success rates and improved customer satisfaction.