From patchwork to platform: Anatomy of a decision of Infor CloudSuite HCM

Infor CloudSuite HCM provides a single platform for consolidating fragmented HR and payroll environments while layering in AI-driven skills, analytics, and process insights to support more scalable operations over time. In customer conversations, Nucleus found policy change cycles shortened from up to 24 months to three, and administrative workloads cut by as much as 75 percent. One customer eliminated four standalone tools, and another reduced reliance on external consultants and premium support contracts. In workforce scheduling automation deployments, one organization reduced 145,000 working hours and redeployed or offboarded more than 70 full-time schedulers previously dedicated to manual scheduling. A single data model and quarterly releases simplify updates across payroll, talent, and compliance while reducing manual reconciliation. This architecture supports stable day-to-day operations and lets organizations add capabilities over time without rebuilding integrations or returning to a patchwork of tools.