Guidebook: Zenefits

December 5, 2018 - Research S186

The expense and complexity of HR remain a problem for small and medium size businesses (SMBs), who often view an HR subscription as a necessary evil. For the smallest of businesses, HR takes up time the proprietors or employees could be investing back into the business, creating real value for the organization instead of being bogged down in menial tasks. For larger companies, the challenge with HCM remains meeting enterprise level expectations for administration and benefits, without having an enterprise level staff or budget.

To better understand how small businesses of all sizes are dealing with HR challenges, Nucleus spoke with Zenefits customers. Nucleus found that customers selected Zenefits because of its all-in-one solution, Zenefits’ strong customer service, and because Zenefits allowed business owners to focus on their business, not administrative tasks. Nucleus found that customers were able to achieve productivity gains in onboarding, payroll, benefits, and more, while also getting access to technology that helps support organization growth.