HCM Technology Value Matrix 2023

The work landscape and underlying economic circumstances remain uncertain, emphasizing the need to minimize the costs and complexity of an organization’s technology infrastructure while maximizing efficiency and employee retention. This has led to a substantial re-evaluation of value perceived versus value delivered with respect to solutions across all areas of HCM technology, including talent acquisition, talent management, payroll, and HR analytics. Over the past year, leaders in the space have focused R&D and acquisition strategies on filling in functionality disparities in these areas while simultaneously investing in the usability of their respective platforms to ease the adoption of new product innovation. Most notably, the proliferation of actionable insights and nudges in the flow of work will be a continued area of attention over the next 18 months.

For a detailed description of the Value Matrix methodology: Understanding the Value Matrix

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