IBM ROI Case Study: City of South Bend, ID

The city of South Bend, Indiana, used IBM Intelligent Operations Center to improve its water management. Nucleus found that integration of IBM technologies with the city’s smart valves and sensors helped the city to gather and analyze sewer system data more efficiently. This Smarter Cities project enabled South Bend to be proactive in its water management to reduce the number of incidents from about 30 to only one or two a year, reduce dry weather overflows by 95 percent, and increase capture and treatment by 23 percent. By doing this the city was able to avoid additional infrastructure investments and improve public health and safety while avoiding potential EPA penalties.

ROI: 123%
Payback: 1.3 years
Average annual benefit: $326,321