IFS invests in field service and iot enablement

August 17, 2017 - Research R156

During 2017, IFS made strategic investments, acquiring companies to extend its field service and aviation management business arms. The vendor also invested in its Internet of Things (IoT) capabilities, building an embedded integration with IFS Field Service Management (FSM) solution. In an initial look at the benefits of integrating IoT and field service within the constraints of an operational system of record like ERP, Nucleus found benefits for tactical, operational, and strategic decision makers in faster information capture for decision making, driving productivity increases of 1 to 3 percent.