THE BOTTOM LINE

Infor versus Kronos

In workforce management (WFM), which vendor wins in head-to-head deals? Analyzing enterprise-size buyers’ decision-making in choosing between two vendor types, Nucleus found Infor, the vendor providing WFM as part of human capital management (HCM) baked into an enterprise suite, fared better than Kronos, the legacy WFM vendor that today focuses solely on this plus the rest HCM. Customers noted Infor delivering smoother, faster implementations and better customer service, functionality, and support, with results post-deployment of money saved and gains in employee productivity.